Terms and Conditions fam68 — Platform Usage Guidelines

By accessing, browsing, registering, or using any part of the fam68 platform — whether through the website, mobile app, or any associated digital channel — you hereby acknowledge that you have read, understood, and agree to be fully bound by all Terms and Conditions stated in this document, together with the Privacy Policy and any additional guidelines published by fam68 from time to time.

Acceptance of these terms takes effect automatically the moment you begin using the platform, even without an explicit registration action. If you do not agree with any part of these terms, you are required to stop using the fam68 platform.

The fam68 platform is intended exclusively for adults aged 18 and above. This is not merely a company policy — it is our commitment to protecting minors and promoting responsible entertainment. To register and use the fam68 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• An individual who has the legal capacity to enter into a binding agreement
• Not an individual who has been deemed ineligible by fam68 or any relevant authority.
• Using the platform on your own behalf, not on behalf of any third party
• Not using any automation software, bots, or other unauthorized means to access the platform

Each individual is only permitted to hold one active account on the fam68 platform. Owning more than one account — whether using the same identity or a different one — is strictly prohibited and constitutes a serious violation of these terms. fam68 uses an advanced detection system capable of identifying duplicate accounts even when opened with different personal information.

During the registration process, you are required to provide information that is truthful, accurate, complete, and current. You are fully responsible for keeping your account information up to date. Some important guidelines regarding account security:

• Choose a strong password containing a mix of uppercase letters, lowercase letters, numbers, and symbols
• Do not share your password with anyone, including family members or friends.
• Log out of your account after every session on a public or shared device.
• Contact fam68 support immediately if you suspect your account has been accessed without authorisation.
• Enable two-factor authentication (2FA) for an extra layer of security whenever available.

Fam68 shall not be held liable for any losses arising from your own negligence in safeguarding your account information. However, should a security breach occur due to a fam68 system failure, we will take immediate action to protect your account.

Fam68 supports a wide range of local Malaysia payment methods including FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfers to all major banks. All financial transactions on the fam68 platform are processed through a secure, certified payment system with 256-bit SSL encryption, ensuring every transaction is fully protected.

The terms relating to deposits and withdrawals are as follows:

• Minimum deposit is RM 10 per transaction; no maximum limit is set for accounts that have completed the full KYC process.
• The minimum withdrawal is RM 30 per transaction and will be processed within 5 minutes under normal circumstances
• All withdrawals will be credited to the registered and verified bank account in your name only
• Fam68 reserves the right to request additional verification documents before processing withdrawals above a certain amount
• Withdrawals requiring further review may take up to 24 hours in rare cases
• Funds deposited via a specific method may need to be withdrawn through the same method.

Fam68 offers a wide range of bonuses and promotions to its members, including a welcome bonus of up to RM 1,888, daily deposit bonuses, weekly cashback of up to 10%, and various special promotions running from time to time. Each bonus and promotion is subject to specific terms and conditions stated on the relevant promotions page and must be read together with these general terms.

• All bonuses are subject to the wagering (rollover) requirements stated in their respective promotional terms
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.
• A member is only eligible for one welcome bonus throughout their membership at fam68
• Fam68 reserves the right to void bonuses and associated wins if it is confirmed that bonus terms have been violated
• Using bonus funds in ineligible games will result in the cancellation of the relevant bonus
• Fam68 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice

All games available on the fam68 platform use Random Number Generator (RNG) technology that has been verified and certified by independent international testing bodies. This ensures every game result is random, fair, and cannot be influenced or manipulated by any party, including fam68 itself.

• Game results displayed on the platform are final and binding unless a proven technical error has occurred.
• In the event of a technical disruption during an active game, fam68 will use server records to determine a fair outcome
• Confirmed wagers cannot be cancelled or changed once the game has started
• Fam68 reserves the right to void bets and refund funds if there is clear evidence of a system error
• Return-to-player (RTP) rate information for each game is available for your reference before playing.

As a fam68 member, you agree to use the platform responsibly, ethically, and in compliance with all applicable rules. The following conduct is strictly prohibited and may result in account termination without notice:

• Registering more than one account or using another person's identity to register
• Using automation software, bots, scripts, or any unauthorized method to access or play on the platform
• Engaging in any form of fraud, falsification of information, or misuse of the payment system
• Attempting to hack, breach, or disrupt the fam68 platform's security systems.
• Distributing unlawful, offensive, or harmful content to other users through the platform
• Using the platform for money laundering or any financial crime
• Sharing your account with others or allowing access to unauthorised parties.

Fam68 reserves the right to report any activity suspected of violating the law to the relevant authorities. Members are fully responsible for all actions carried out through their accounts.

Fam68 is deeply committed to responsible gaming. We believe that online entertainment should always remain just that — entertainment, not a source of financial stress or personal hardship. To that end, the fam68 platform provides a range of self-management tools you can access at any time through your account settings:

• Daily, weekly, and monthly deposit limits that can be set according to your budget.
• Loss limits and session time limits to help you manage your gaming sessions wisely.
• Self-exclusion option for a set period if you need a break from the platform
• Clear display of play time and transaction history to support self-monitoring
• Access to support resources and counselling for problem gambling.

Fam68 reserves the right to suspend or terminate any member's account at any time in the event of a terms violation, suspicious activity, or for legitimate operational reasons. In cases of ordinary suspension with no fraud involved, any valid balance will be returned to the member once the verification process is complete.

• Accounts inactive for 12 consecutive months may be subject to a maintenance fee or deactivation.
• Members who wish to voluntarily close their account may contact fam68 support and the request will be processed within 5 business days.
• Accounts terminated due to fraud are not eligible for any balance refund or bonus.
• Fam68 reserves the right to temporarily suspend an account while an investigation is conducted into any complaint or report

Fam68 makes every effort to ensure the platform operates without interruption at all times. However, there are certain limits to the liability we are able to assume:

• Fam68 is not liable for losses arising from internet disruptions, device failures, or connectivity issues on the member's end
• Fam68 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform
• Fam68's maximum liability under any circumstance is limited to the amount of funds in your account at the time the incident occurs.
• Fam68 does not guarantee that the platform will always be free from technical errors or disruptions, though we continuously strive toward that goal

In the event of a clear system disruption affecting an active game, fam68 is committed to resolving the issue fairly and transparently based on recorded server data.

Fam68 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Such amendments take effect immediately upon publication on this page. The latest update date will always be displayed at the top of this document for your reference.

We recommend you check this page regularly to ensure you are always informed of any changes that come into effect. Continued use of the fam68 platform after any amendment is published will be considered your full acceptance of the revised terms.

If you have any questions, concerns, or need further clarification on any part of these Terms and Conditions, the fam68 support team is ready to assist you at any time. We are committed to providing fast, clear, and helpful responses in Bahasa Melayu.

• Live Chat: Available directly within your fam68 account — the fastest way to get immediate assistance.
• Email: [email protected] — for detailed enquiries requiring further review.
• Support operating hours: 24 hours a day, 7 days a week, 365 days a year without exception

Our primary language of communication is Bahasa Melayu, and we are proud to serve Malaysian players in their native language.