At fam68, your privacy is more than a promise — it is a responsibility we take seriously every day. This document explains in detail how we collect, use, store, and protect your personal information as a member of our platform.
Fam68 is an online entertainment platform that places member trust as its most valuable asset. From day one of our operations, protecting members' personal data has been central to how we run our business. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.
We understand that entrusting your personal information to any online platform requires a high level of confidence. That is why we do not just talk about privacy — we actively invest in the technology and procedures that keep your data genuinely secure at every level.
To give you a complete, secure, and personalized gaming experience at fam68, we need to collect certain categories of information. Every piece of data we collect has a clear purpose, and we never gather more than what our operations require.
| Data Categories | Sample Information | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | KYC Verification |
| Contact Information | Email address, phone number | Account Communications |
| Financial Data | Bank account number, transaction history | Payment Processing |
| Technical Data | IP address, device type, web browser | Security & Analytics |
| Activity Data | Game history, betting preferences | Personalised Experience |
We may also receive information about you from trusted third-party sources such as identity verification service providers and legitimate payment partners, solely for the purpose of ensuring information accuracy and platform security.
Data Minimisation Principle: fam68 only collects information that is strictly necessary. We never request information unrelated to our services, and you have the right to ask why any particular information is needed.
Every piece of data we collect is used responsibly and only for the purposes specified. fam68 does not use your data for unrelated purposes without obtaining your consent beforehand. Below are the primary purposes for which your data is used:
Marketing: fam68 only sends marketing communications to members who have given their consent. You may unsubscribe from marketing communications at any time through your account settings or by contacting our support team.
Fam68 does not sell, rent, or trade members' personal data to any third party for commercial purposes. This is our absolute commitment. However, there are limited circumstances where we need to share certain information with trusted parties:
All third parties granted access to fam68 member data are subject to strict data protection agreements and are required to uphold the same high security standards as fam68 itself.
The security of your personal data is something fam68 takes extremely seriously. We continuously invest in the latest security infrastructure to ensure every piece of your information is protected from unauthorised access, leaks, or misuse. Among the security measures we have implemented:
Data Breach: In the event of any data security breach that may affect your personal information, fam68 is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
The fam68 platform uses cookies and similar tracking technologies to enhance your experience, maintain the security of your login session, and understand how members interact with our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to your browser's help documentation.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold about you. fam68 fully respects these rights and provides easy channels for you to exercise them:
You have the right to request a copy of all personal data we hold about you at any time.
If your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data in certain circumstances while an investigation is carried out.
How to Exercise Your Rights: To exercise any of the rights above, please contact the fam68 data protection team by email at [email protected] or via Live Chat in your account. We will process your request within 30 business days.
Fam68 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected or to meet applicable legal requirements. Our retention period guidelines are as follows:
Once the designated retention period has expired, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to you.
Fam68 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. When significant changes occur, we will take the following steps to ensure you are informed:
Recommendation: We encourage you to review this Privacy Policy periodically. Your continued use of the fam68 platform after any amendments are published will be considered your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding how fam68 handles your personal data, we strongly encourage you to contact us directly. Our data protection team is ready to assist you promptly and transparently:
If you are dissatisfied with our response, you also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the regulatory body designated under PDPA 2010.
Six core pillars of data protection that set fam68 apart from other platforms in Malaysia.
All data transmitted between your device and fam68 servers is protected by 256-bit SSL encryption — the same technology used by leading banks worldwide to secure financial transactions.
Fam68 has never and will never sell members' personal data to advertisers, data brokers, or any third party for commercial gain. Your data remains entirely yours.
The fam68 privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010, ensuring all our data handling practices adhere to applicable local laws.
Only authorised fam68 staff who have undergone strict background checks may access member data, and only to the extent necessary to carry out their duties.
Fam68 maintains a clear and disciplined data retention policy. Data that has exceeded its designated retention period will be securely deleted using methods that ensure it cannot be recovered.
The fam68 data protection team is available 24 hours a day, 7 days a week to answer any questions or concerns you may have regarding your privacy and account security.